Repeat Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • bring (or post, with an SAE if you wish) the paper form to the surgery, Monday to Friday from 8.30am to 6.30pm

We do not take repeat prescription requests over the phone or email. Phone requests are primarily reserved for housebound patients.

When you are discharged from hospital you should normally receive five days supply of medication.

On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.

Hospital requests for change of medication will be checked by the clinician first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready by next day.
Non-Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records.

This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records.

Some medications are recorded as acute as they require to be closely monitored by the Doctor. You may therefore not always be issued with your requested medication as you may need to consult with your Doctor. So if you are requesting medicine which is acute or taken in past, the staff will request for clinician to decide to issue or not or want to talk to patients.

Collecting your prescription

You can usually collect your prescription from the pharmacy 48 hours (not including Saturday and Sunday) after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions
Pharmacies offer a prescription collection service from our Practice.

They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice.

Please contact the pharmacy of your choice for more information if you wish to use this service. Many pharmacies provide ordering/collection services.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current guidelines. Please be reassured that this will not affect your treatment.

We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

  • Repeat prescriptions can only be re-ordered without seeing the doctor or clinicians up to the review date shown on the bottom right of the prescription, so long as you are attending the agreed review appointments given to you, by the clinicians at your previous review.

Prescription charges

Find out more about prescription charges (nhs.uk).

If you need help with NHS costs or need to find out if you can get free prescriptions please click the button below for further information.

Help with NHS Costs

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.